remote expert

Remote Expert – Put Your People On Site Virtually

Clients Include

Remote Expert

Distance should not be a boundary to support. Bring your experts to site virtually.

Remote Inspection

Extend your audits and inspections. Reduce workloads by reducing travel time.

Remote Support

Good support improves the customer experience. Add live video support to your service desk.

Flexion’s Main Features

Next Generation Video Support

More than simply a video call.

Flexion brings a whole new approach to live video remote expert support. Not only can people join a call but devices can too! Bring live footage from body cameras, vehicles, CCTV and more into a call.

Reduce Confusion

Live annotation can help to reduce confusion and ensure others understand what is being discussed.

Annotating live video feeds helps overcome communication barriers such as different languages or noisy environments.

Tag and Store

Save recordings, snapshots and annotations to our secure Digital Asset Management system.

Tag footage with meaningful descriptions and generate reports from video sessions.

AI

Since Flexion is able to capture, store, annotate and tag footage, it is ideal for building a library of images for training AI models for live object detection.

We can also provide Live Vision AI models for Face Detection / Redaction, Intrusion Zone Detection, Object Detection, Text Recognition and more.

Award Winning

Flexion leads the way in live video remote expert technology. Our award winning technology has been designed to make remote assistance easy and effective.
Support your clients, staff, and partners quickly using our unique approach to live video.
Our technology is available on all devices, from smartphones to vehicle dashboards.
Pull video streams from devices such as body cameras, CCTV and much more.
Use Cases

AI Zone Detection

Automotive Support

Remote Audits

Case Studies
Keeping People Safe.
This project used Flexion’s AI capabilities to monitor, alert and record when people entered a restricted zone.

Subsea 7

Automotive Support.
Connecting expert EV techicians with dealerships to deal with vehicle related issues.

GETAC.

Remote Audits and Food Safety.
Ensuring that food inspections can be carried out when it is not possible to be onsite.

Food Standards Agency

Bringing Live Support to the automotive industry

Learn More

Customer Reviews

Great technology matched with great support

Engaging with the Texo Technologies team was really straightforward. They took the time to fully understand our requirements, and navigated complex UK Govt. processes impressively. Nothing was ever too much trouble and we now have a fully functioning remote support system that just works and really helps us carry out specific audit activities. We would highly recommend the Fuse Technology and the Texo team.

Sam Hodgson

Project Manager, Food Standards Agency

We approached the Texo team to explore how their Flexion remote streaming and monitoring solutions could help us. We found the Texo team to be highly professional and easy to work with. The Flexion AI capabilities are really exciting and offer loads of opportunities for safety monitoring in potentially hazardous environments.

Kenny Morrison

Digital Safety Lead, Subsea 7

Flexion is not only extremely easy to use and really makes the Daily Walkaround Checks much quicker, but also means we don’t need to carry paperwork around. We can see a lot of benefits across the transport industry using Flexion remote checks to improve safety checks on vehicles.

Colin Lawson

CEO, Colin Lawson Transport

The Flexion technology is really exciting and we see huge potential for using Flexion’s remote audits and checks capabilities. Not only does this save time and costs of travelling to site for inspections, but it also helps to ensure that quality products are delivered to our clients.

Alistair Herriot

MD, ACS

Learn More About Flexion

  • Embed in Software

    Add live video remote expert support to your business.
    Add to existing customer support, call centre and helpdesk platforms to industry specific software solutions.

  • Embed in Hardware

    Be it CCTV, BodyCam, or tablet manufacturers, we can embed our technology to provide live streaming and vision AI capabilities.
    Have your camera device join a call session.

  • Custom Vision AI

    Do you have a need to use vision AI?
    Flexion reduces the time to create robust AI modules by managing industry specific use cases.

  • Partner Programmes

    Extending your team to AI and Machine Vision is hard and takes time.
    Get in touch to find out more about our Partner Programme.