We are leading the way in Live Remote Assistance
Live remote assistance means different things to different people, which is why we group our products into key areas such as Remote Expert, Remote Inspection, and Remote Support.
Our clients have adopted Flexion to address specific needs such as improving productivity, reducing travel and associated costs, while lowering carbon emissions.
Do you have some thoughts on how live video support can help your business? We love to hear from people with ideas, suggestions and, of course, projects.
We are a friendly bunch with a huge passion to help organisations use live remote assistance solutions to improve their daily operations. Why not get in touch and we can arrange a no obligation chat / demo.
Find Out More
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Client
ENQUIRE -
Project
Modern vehicles are complex and, as a result, the need for fast interactive customer support is rapidly increasing. -
Solution
Our clients use Flexion to enable live remote assistance, resulting in faster, higher quality after-sales support. -
Result
Resolution times to resolving a customer’s problem have dramatically reduced, leading to an overall better customer experience.
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Client
UK FOOD STANDARDS ASSOCIATION (UK) -
Project
Viable alternatives for food inspections need to be in place when inspectors or vets cannot get on site. -
Solution
Our platform provides the ability to schedule remote inspections which benefits both inspectors and those being inspected. -
Result
Reducing travel time allows for more inspections to be carried out while lowering carbon emissions.
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Client
COLIN LAWSON TRANSPORT -
Project
Reduce the time taken to perform daily safety checks. -
Solution
Our live remote assistance apps are used to reduce the daily inspections efforts by automating the recording and storage of checks. -
Result
Our clients have real time information of when checks have been done. As such, this helps ensure that vehicles comply with DVSA walkaround checks.
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Client
SUBSEA 7 -
Project
Safety is paramount in industries such as Oil & Gas. A solution was required that would work without any available internet connection. -
Solution
Our technology was embedded into a portable stand-alone solutions for monitoring site safety compliance. -
Result
The use of our digital technology to assist with existing safety practices helps reduce incidents and operational downtime.
